Phew!~ Finally, the end of the week... Still down with blocked nose, and super sleepy in the class today, sometimes I zone-out... and I yawned many times today since the start of the day...
We learnt about RMC and some MARMS too today... Can't really recall the class today, but I am sure I understand them all.
Had my dinner with Adel as no dinner at home again, we talked a lot and get to know each other better in many ways. Lord, thank You for another kingdom friendship. Thank You for being in the midst of our friendship and continue to let this friendship blossom... In Jesus' name. Amen!
He has made everything beautiful in it's time.
Ecclesiates 3:11
Friday, 29 May 2015
Thursday, 28 May 2015
TDM: Day 4
Today, another day of overloaded job knowledge...
We got to chit chat with our trainer from SG - Ms Janet, and she said the way I talk is a little bit like the Singaporean.
Qual and requal is a bit tricky and complicated in a way, but it fun to learn, and I am still excited to learn more and more...
I am down with a blocked-nose, been sneezing non-stop just now for about 10 times... O Lord! Heal me, in Jesus' name. Amen!
Wednesday, 27 May 2015
TDM: Day 3
Today, we learnt really a lot.. overload with job knowledge, literally...
The different tiers of KF & PPS program, the qualification, benefits and privileges...
But, I am excited to learn more.. and I thank God for the wisdom He gave me and make me a quick and fast learner. I asked 2 questions today, which is something I don't usually do. Haha!
Lord, thank You for surrounding me with this bunch of fun people, as well as the super patient and soft-spoken trainers.
We were instructed to submit 5 names as our call name to for TDS to check on the availability and we will use the name as our call name when we are on the call floor. I have submitted the below:
The different tiers of KF & PPS program, the qualification, benefits and privileges...
But, I am excited to learn more.. and I thank God for the wisdom He gave me and make me a quick and fast learner. I asked 2 questions today, which is something I don't usually do. Haha!
Lord, thank You for surrounding me with this bunch of fun people, as well as the super patient and soft-spoken trainers.
We were instructed to submit 5 names as our call name to for TDS to check on the availability and we will use the name as our call name when we are on the call floor. I have submitted the below:
- Evelyn
- Zoé
- Lay Fun
- Eve
- Charis
My original choice for the 5th one was Evelyn Zoé, but Hani said that it's too long, so, I decided to change it to Charis, which means Grace in greek. Cool, right? Hopefully Zoé is still available, coz I doubt that Evelyn will be available call name for me. If Zoé is not available, then I hope Charis is. :)
Tuesday, 26 May 2015
TDM: Day 2
First day of job training... Our trainer - Ms Hani, Co-Trainer - Ms Lok Lim, and the Trainer of honor - Ms Janet from TMS (Teledirect Telecommerce Singapore) had gave us a very good time during today's training, detailed and organized, and they are very professional too.
The guys in the class are very active in throwing questions throughout the training, me on the other hand, busying to jot down the golden nuggets when the trainer were answering their questions. However, most of the questions they asked, I seem to know the answer. I think that's because I did a quite thorough research for this programme when I went for my 2nd interview, and that has truly benefits me a lot.
Of coz, I am not saying that I knew everything... Coz, I am totally new in this field and there are many more for me to learn, to understand and to discover.
Today, the most interesting topic we covered, to me will be the 2 letters airline code and the MARMS. And the trainers had reminded us that these 2 will be part of our test on next Wednesday & Thursday.
The Lord is my Shepherd, I shall not lack. I have the mind of Christ, and the Lord granted me wisdom and favor, in everything / situation that I am in. In Jesus' name. Amen!
The guys in the class are very active in throwing questions throughout the training, me on the other hand, busying to jot down the golden nuggets when the trainer were answering their questions. However, most of the questions they asked, I seem to know the answer. I think that's because I did a quite thorough research for this programme when I went for my 2nd interview, and that has truly benefits me a lot.
Of coz, I am not saying that I knew everything... Coz, I am totally new in this field and there are many more for me to learn, to understand and to discover.
Today, the most interesting topic we covered, to me will be the 2 letters airline code and the MARMS. And the trainers had reminded us that these 2 will be part of our test on next Wednesday & Thursday.
The Lord is my Shepherd, I shall not lack. I have the mind of Christ, and the Lord granted me wisdom and favor, in everything / situation that I am in. In Jesus' name. Amen!
Monday, 25 May 2015
TDM: First day at work
Yes, I am officially a CSR (Customer Service Representative) for Singapore Airlines Krisflyer Contact Centre!
First day at work... nothing much, mostly introducing ourselves, and ice-breakers from both HR & the very handsome trainer - Mr Sreevaasan.
Learnt many valuables knowledge today about customer service, the do's and don't, and most of all, the 10 Golden Rules as a CSR.
First day at work... nothing much, mostly introducing ourselves, and ice-breakers from both HR & the very handsome trainer - Mr Sreevaasan.
Learnt many valuables knowledge today about customer service, the do's and don't, and most of all, the 10 Golden Rules as a CSR.
- Smile
- Your Language
- Body Language
- Positive Speaking
- Control
- Confidence
- Listening
- Courtesy
- Personalization
- Providing Alternatives
At the end of the day, we had a small assessment for what we learnt, and I scored 95%, with one question answered wrongly. Well, I hope to score full marks, but 95% is not bad too, right?
Tomorrow will be starting our first module training, and our trainer will be Lok Lim. So looking forward to it... Thank You Lord!
Sunday, 24 May 2015
Elf's: End of the long vacation
It's my first time to experience this, no work for almost 3 months...
After my return from SG on 5 March, I went for a 5 days 4 nights trip at Hua Hin + Bangkok with my family. Then, had been travelling to Batu Gajah with Laney for 2 times and sent her off to London at KLIA.
Spent some precious time with Laney and Mandee during that one month period. Celebrated Mandee's 3rd birthday there as well. It was fun to see kids growing up healthy and happy, Mandee is a happy, healthy and strong baby, and we love her very much!
Got my job offer after sending several job application through Jobstreet, and went to just one company for interviews. I believe, this is God's opened door for me, as I had another job interview that just could not made it even for the 1st interview. God is good!
And tomorrow, I will start my new journey for my career at my hometown... A customer service rep for SIA Krisflyer program. There will be training for 2 months, and the HR manager shared that we will have tests and homework almost everyday. A lil stress upon hearing that yet many excitements in this new environment, such a big team, with mostly Indians, then Malays, Chinese and Pinoys, yes, it seems that I am really have certain fate with Pinoy... Lol!~ Not foreseeing any romance with them, the 2 Pinoys that I met so far, one is a female, the other should be a male, but more like a female to me...
Hopefully, my aim in being promoted as the team leader directly after the training will come true. Bible's Hope, is the confident, positive, expectation of good, Lord, I say AMEN!
After my return from SG on 5 March, I went for a 5 days 4 nights trip at Hua Hin + Bangkok with my family. Then, had been travelling to Batu Gajah with Laney for 2 times and sent her off to London at KLIA.
Spent some precious time with Laney and Mandee during that one month period. Celebrated Mandee's 3rd birthday there as well. It was fun to see kids growing up healthy and happy, Mandee is a happy, healthy and strong baby, and we love her very much!
Got my job offer after sending several job application through Jobstreet, and went to just one company for interviews. I believe, this is God's opened door for me, as I had another job interview that just could not made it even for the 1st interview. God is good!
And tomorrow, I will start my new journey for my career at my hometown... A customer service rep for SIA Krisflyer program. There will be training for 2 months, and the HR manager shared that we will have tests and homework almost everyday. A lil stress upon hearing that yet many excitements in this new environment, such a big team, with mostly Indians, then Malays, Chinese and Pinoys, yes, it seems that I am really have certain fate with Pinoy... Lol!~ Not foreseeing any romance with them, the 2 Pinoys that I met so far, one is a female, the other should be a male, but more like a female to me...
Hopefully, my aim in being promoted as the team leader directly after the training will come true. Bible's Hope, is the confident, positive, expectation of good, Lord, I say AMEN!
Tuesday, 19 May 2015
Elf's: Let Not Your Heart Be Troubled
It truly must be God, my Abba, my Daddy God.
This verse popped up to me at least 3 times last night after I posted my blog.
On today's meditation, pastor also reminded this verse as well...
This verse popped up to me at least 3 times last night after I posted my blog.
On today's meditation, pastor also reminded this verse as well...
"How can you let your heart not be troubled nor afraid? By receiving a fresh dose of perfect peace directly from the Prince of Peace today. Turn your cares into prayers, knowing that the Lord of peace Himself is in you, with you and for you. His robust peace will bring you safely through every storm!"How loved I am by You, my Lord! And in today's meditation email, the verse that pastor shared is
"Now may the Lord of peace Himself give you peace always in every way. The Lord be with you all. - 2 Thessalonians 3:16"This is the solution that I am looking for, the Lord of peace - Jesus, my Prince of Peace.
Monday, 18 May 2015
Elf's: One more week to go...
Yes, time flies... and my training for the new job will be starting in less than a week now.
Am pretty excited and yet anxious... have not been working for about 3 months now, and to think of the big group of new colleagues, the trainer as well as the upper level in-charge.... Phew~!
I was once again be reminded of the Bible verse below:
I shall be at rest, not be troubled. In Jesus' name. Amen!
Am pretty excited and yet anxious... have not been working for about 3 months now, and to think of the big group of new colleagues, the trainer as well as the upper level in-charge.... Phew~!
I was once again be reminded of the Bible verse below:
“Let not your heart be troubled... John 14:1(a)"Thank You Lord for such reminder... If God is for me, who can be against me? Whom shall I fear? Reminds me of Chris Tomlin's song as well. Haha! Lord, You are soooo amazing!
I shall be at rest, not be troubled. In Jesus' name. Amen!
Sunday, 17 May 2015
Friends: Sunday 17 May 2015
Met up with Crystal at Traders Hotel on Sunday as per our earlier arrangement thru whatsapp.
She is here for a business conference, and so nice of her to remember me and asked for a meet up. Thank you dear for your time and also the shortbread cookies.
It is my first time going to Traders Hotel, and we went up to the SkyBar at level 33 for our brunch.
I have heard about this SkyBar for more than a decade, but have never have a chance to go up there, and today, I managed to go up and spent a few hours there with someone precious.
I thank God for such precious moment I got to spend with a lovely sister. We were there for about 3 hours, and were chit-chatting continuously, non-stop. So many things to catch up with, especially for church and the Singapore Fashion Week that many of the worship team attended the night before. And I realised that we both do have a lot of similarity.
Crystal, a precious sister I knew when I first joined the choir family. That was in 2012. But I barely knew her, because she is the leader for week 1 & 3, and I usually don't like to get close to leader. But, she often gets my attention by her sweet voice, and her patient and gentleness when she spoke to the choir, be it openly or privately, I really admire her character, and her talent in singing, as well as baking. And throughout the years, she has been promoted as the leader for the choir family. I thank God that He appointed such a lovely and faithful person to look after the psalmists of His house.
Although I am no longer serving together in the choir family, my heart is always with the choir and I hope to be able to serve with all of you again in the future.
I declare that God's blessings are upon us, and He will lead us in every situation as long as we let Him take care of us. Thank You Jesus for always placing good and nice people around me, to remind me that I am loved by them and I am especially loved by You. Hallelujah!
She is here for a business conference, and so nice of her to remember me and asked for a meet up. Thank you dear for your time and also the shortbread cookies.
It is my first time going to Traders Hotel, and we went up to the SkyBar at level 33 for our brunch.
I have heard about this SkyBar for more than a decade, but have never have a chance to go up there, and today, I managed to go up and spent a few hours there with someone precious.
I thank God for such precious moment I got to spend with a lovely sister. We were there for about 3 hours, and were chit-chatting continuously, non-stop. So many things to catch up with, especially for church and the Singapore Fashion Week that many of the worship team attended the night before. And I realised that we both do have a lot of similarity.
Crystal, a precious sister I knew when I first joined the choir family. That was in 2012. But I barely knew her, because she is the leader for week 1 & 3, and I usually don't like to get close to leader. But, she often gets my attention by her sweet voice, and her patient and gentleness when she spoke to the choir, be it openly or privately, I really admire her character, and her talent in singing, as well as baking. And throughout the years, she has been promoted as the leader for the choir family. I thank God that He appointed such a lovely and faithful person to look after the psalmists of His house.
Although I am no longer serving together in the choir family, my heart is always with the choir and I hope to be able to serve with all of you again in the future.
I declare that God's blessings are upon us, and He will lead us in every situation as long as we let Him take care of us. Thank You Jesus for always placing good and nice people around me, to remind me that I am loved by them and I am especially loved by You. Hallelujah!
Sunday, 10 May 2015
Family: Blessed Mother's Day 2015!
These carnations are given by the sales person from Eu Yan Sang, when we were there yesterday to shop for some products for my sister and our family, beautiful hot pink carnations, and I believe, mom likes them.'
We had a private celebration with mom and aunt Kim on last Sunday, at Mama's Korean. This Sunday, we had another 2 celebrations, lunch and dinner.
Sannie and I brought mom to the Work 31 Shop Cafe located at Metro Perdana for lunch. It's a nice cafe with some delicious foods as well as a good cuppa coffee. We had ordered a photobook for mom as a gift, and we handed it to her while we were waiting for our foods and drinks. Mom loves the photobook.
Our family culture is to have a dinner with grandma and all other direct relatives, so, we had 2 tables booked at Guan Kee restaurant. The food was normal except the curry prawn, it was very delicious. However, their service was very bad. Not sure if I will dine at this restaurant again, unless at my grandma's request.
This is the first mother's day I spent in KL since 2007. Looking at all my relatives, my family members, I knew I have missed out so much since 2007. And this is also the first Mother's Day we celebrate without my dad... Daddy, we miss you, I miss you so much!
Nanako also posted a pic on FB, a pic I shared a year ago, when I celebrated Mother's day with her last year. I dated her for dinner at JPM during her dinner break, she was still working at FP during that time. I guess, she misses me a lot! Haha!
But God is so good and faithful. He is restoring all the lost time for me and my family. His hands are definitely in my story, in my life. Thank You Lord! Felt so loved by You, always!
Saturday, 2 May 2015
Elf's: Birthday
Today, the Countdown apps on my iPhone reminded me that it's one month to go to my birthday, my 34th birthday!
34th birthday... it's going to be my first birthday without my beloved dad. Not sure if I want to have any celebration... Even for the Father's Day this year, not sure how we are going to go through it...
As I remember, dad was first hospitalised last year on Father's Day... JR was the one who reminded me when I told him that my dad was hospitalised. How ironic, right?
We were chit-chatting last night and was once again talked about dad and his life. Tears filled up all our eyes... and I know, we all miss dad dearly... But we also knew what happened to dad was the best from the Lord. At least he left us with a smile on his face and he did not suffer the pains that we saw like others cancer patients.
Lord, I really hate cancer... really really hate cancer... please heal all the cancer patients and destroy this ugly and suffering disease from the world... In Jesus' name. Amen!
Anyway, tomorrow, am going to attend tNCC with mom. It'll be the first time my mom attends a Sunday service. Am excited for her and pray that she will feel the touch of Jesus and will accept Jesus as her Lord and Saviour. Amen and amen! Will be celebrating Mother's Day with mom and aunt tomorrow as well. A small celebration before next Sunday on the exact Mother's Day with the other mommies and also grandma. Also, the first Mother's Day without dad...
34th birthday... it's going to be my first birthday without my beloved dad. Not sure if I want to have any celebration... Even for the Father's Day this year, not sure how we are going to go through it...
As I remember, dad was first hospitalised last year on Father's Day... JR was the one who reminded me when I told him that my dad was hospitalised. How ironic, right?
We were chit-chatting last night and was once again talked about dad and his life. Tears filled up all our eyes... and I know, we all miss dad dearly... But we also knew what happened to dad was the best from the Lord. At least he left us with a smile on his face and he did not suffer the pains that we saw like others cancer patients.
Lord, I really hate cancer... really really hate cancer... please heal all the cancer patients and destroy this ugly and suffering disease from the world... In Jesus' name. Amen!
Anyway, tomorrow, am going to attend tNCC with mom. It'll be the first time my mom attends a Sunday service. Am excited for her and pray that she will feel the touch of Jesus and will accept Jesus as her Lord and Saviour. Amen and amen! Will be celebrating Mother's Day with mom and aunt tomorrow as well. A small celebration before next Sunday on the exact Mother's Day with the other mommies and also grandma. Also, the first Mother's Day without dad...
Friday, 1 May 2015
Subscribe to:
Posts (Atom)